Task Actions

Create Task

Create a new take by filling in the following parameters

Create Tasks: Required and Optional Parameters

Parameter	Description
Name	The name of the Task.
Priority	the priority rank of the Task- Low, Medium, High or Critical.
Status	The Task’s status
Task Type	The type of Task
Description	A brief description describing the Task.
Assigned To	A user you assigning the Task to.
Due Date	A date and time for when the Task is due.
Is blocking	Checking the box will block the closing case until it is done.
Advanced- Dedup Table	The selected table to evaluate the duplicated condition (Dedup Condition)against.
Advanced- Dedup Condition	The duplicate condition to check whether to insert the record or not. When the condition is met, the record will not be inserted.
Advanced- Linked Observables	The Name and ID of the Observable you want to link to this Task.
Advanced- Linked Alerts	The Name and ID of the Alert you want to link to this Task.
Advanced- Linked Attachments	The Name and ID of the Attachment you want to link to this Task.
Advanced- Linked Tasks	The Name and ID of the Tasks you want to link to this Task.
Advanced- Linked Cases	The Name and ID of a different Case you want link to this Task.

Update a task by filling in the following parameters in the step. This action overwrites the existing data of the selected Task.

Update Task: Required and Optional Parameters

Parameter	Description
Task ID	The ID of the Task. It can be the `id` or the `task_id` field of the Task
Name	The name of the Task.
Linked Cases	The Case(s) to link to a Task.
Priority	the priority rank of the Task- Low, Medium, High or Critical.
Status	The Task’s status.
Task Type	The type of Task .
Description	A brief description describing the Task.
Assigned To	A user you assigning the Task to.
Due Date	A date and time for when the Task is due.
Is Blocking	Boolean: If you select True- It will block the closing case until it is done. If you select False-It will not block the closing case.
Linked Alerts	The Alert(s) to link to the Task.
Linked Observables	The Observables to link to the Task
Linked Attachments	The Attachment(s) to link to the Task.

Delete a task by filling in the following parameters

Parameter	Description
Task ID	The ID of the Task. It can be the `id` or the `task_id` field of the Task